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Privacy & Terms

Enhanced Privacy Policy for iUgo.co

Effective Date: 31 December 2024

At iUgo.co, accessible at iugo.co, your privacy is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your information. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

We collect personal information to provide and improve our services. This includes:

  • Account Registration Information: Name, email address, phone number, username, and password.
  • Booking Details: Travel dates, destinations, and preferences.
  • Payment Information: Details provided during transactions (processed securely via third-party payment processors, such as Stripe).
  • Contact Information: Messages, attachments, and any additional information you provide when contacting us.

Technical Information

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Website Interaction Data: Pages visited, time spent, and navigation paths.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance user experience. See our Cookie Policy for more details.

2. How We Use Your Information

We use collected data to:

  • Operate, maintain, and improve our website.
  • Personalize user experiences and understand how our website is used.
  • Develop new features and services.
  • Communicate with you, including updates, customer support, and marketing messages (with your consent).
  • Process transactions securely.
  • Prevent fraud and maintain website security.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following cases:

  • With Service Providers: Third-party vendors assisting with operations (e.g., payment processors, analytics services).
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember user preferences.
  • Analyze website performance.
  • Deliver targeted advertising.

You can manage your cookie preferences through your browser settings. Refer to our detailed Cookie Policy for more information.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Upon request, we will delete your data in accordance with applicable regulations.

6. Security Measures

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your information. While we strive to safeguard your data, no system is entirely secure, and we encourage you to take precautions when sharing personal information online.

7. Your Rights

California Consumers (CCPA)

Under the CCPA, California residents can:

  • Request details about the personal data we collect, use, and share.
  • Request the deletion of personal information.
  • Opt-out of the sale of personal information (we do not sell personal data).

To exercise these rights, contact us at booking@iugo.co.

European Union Residents (GDPR)

Under GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request data deletion.
  • Restrict or object to data processing.
  • Data portability.

To exercise these rights, email us at booking@iugo.co . We will respond within one month.

Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us immediately, and we will take appropriate action to delete such information.

8. Third-Party Services

We use third-party services like Google Analytics and Stripe. These providers have their own privacy policies. Refer to their policies for details on their practices:

9. International Data Transfers

If you are accessing our website from outside the United States, note that your information may be transferred to and processed in the United States. We comply with applicable legal frameworks to protect your data during international transfers.

10. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this document indicates the most recent update.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: booking@iugo.co

Address: 26 New London Rd, Salem CT 06420

By using iUgo.co, you agree to this Privacy Policy. Please check this page regularly for updates.